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MD MINI Dealership Customer Reviews Welcome to our MINI of Baltimore County customer reviews page. Here you can read what others have to say about our MINI Dealership serving Baltimore, Owings Mills, York, Silver Springs. Bethesda, Frederick, and Gaithersburg MD. We also serve Washington, D.C., all of Maryland, Harrisburg, Pa., and Central Pennsylvania.
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"I had a very good experience at MINI of Baltimore County. Greg Banker took a lot of time with us to point out the features of the car. He really listened to what we were looking for and focused on providing the best set of options for our needs. When we spoke to him about comparing different models, he was thorough and logical rather than trying to get us to make an emotional purchase. This was the best car buying experience I've had and I would definitely recommend Greg and MINI of Baltimore County." - 4/13/2011
"This dealership is really the cream of the crop. I will never go elsewhere for sales or service. In addition, the MINI Executive program, which sells low mileage demo units, is an incredible bargain. It makes me mad that I waited so long to upgrade from Ford!" - 4/12/2011
"Our experience at MINI of Baltimore was great because Suki Hinde-Reynolds made buying our new MINI Cooper painless. She was patient and professional and helped us with every question that we had regarding the autos, their features, the prices, etc. We would recommend that anyone in the market for a new or used car, ask for her! The entire staff at MINI of Baltimore was wonderful, and the manager, Michael was especially kind and helpful." - 4/3/2011 Robin and Brian Walsh
"I purchased my 2010 Clubman from MINI of Baltimore County in January 2011. Dave was a very friendly salesman, and somewhat knowledgeable (he was fairly new to selling MINI's). This was my very first MINI, and I got a good deal on my loaded Clubman which has the New Car warranty."
Today I had to bring my vehicle in for a brake issue, I was greeted by Allen, who checked my MINI in and explained the whole process to me. After about an hour he came to tell me it was nearly finished, would be washed, and I could go. They replaced two rotors, under the warranty terms. While I waited, I chatted with my salesman, Dave, and the very friendly cashier, Sam. I had a "warm and fuzzy" experience.
Beyond getting a nice deal on a car, a dealership is only as good as their service department, and this one is TOP NOTCH. I drive an hour to get there, but feel it is totally worth the trip. Their customer lounge is very pleasant and offers a variety of snacks and drinks.
During my sale, Michael, the GM, was very informative, and Allison in financial was terrific. I feel this dealership will work very hard to keep their customers happy, and this will go a long way for me!!!" - 4/2/2011
"Overall, I am very satisified with MINI of Baltimore County. The service reps are always friendly, professional, honest, and accommodating. When an appointment is made, I can request a loaner car while my car is being repaired and this request is always given to me. This is a great dealership to come to!" - 4/2/2011
"I wasn't sure what to expect, but as soon as I reached the entrance of the dealership I was greeted by Mr. Ray Shefska who welcomed me and my wife. He introduced us to Mr. Richard Thobe who took us out for a test drive on our first drive ever of a MINI Cooper. The test drive itself won me over. I thought the drive was fantastic. After we returned to Richard's office I was ready to buy that particular vehicle, but Mr. Thobe worked some numbers for us and got us a deal (better than the one I came in with). The experience of purchasing our MINI Cooper was one of the best I ever had and I highly recommend to anyone to work with Mr. Thobe. He will definitely get you a great deal! And You can't beat that 0.9 financing rate." - 4/1/2011
"This dealership offers a very open and friendly atmosphere. The employees are polite and very helpful. there is always someone asking if you needed assistance, but they are not aggressive with selling to you. The salesmen were very patient with us while we where trying to come to a decision. In my opinion, this is a great product for the cost." - 3/27/2011
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